TACLOBAN CITY: New Travel Requirements and Guidelines

Here are the newest travel requirements and guidelines for individuals who are bound for Tacloban City. PHOTO: LGU Tacloban/Facebook

Updated 10/30/21: Travelers are not required to register anymore under the Balik Tacloban project due to EXECUTIVE ORDER NO. 2021-10-39 signed on October 29, 2021. This means that the previous guidelines for traveling to Tacloban are hereby lifted for ALL INDIVIDUALS.

Registration for the Balik Tacloban project, as well as the submission of documents and a negative COVID-19 test result, will no longer be required for Tacloban-bound travelers.
Updated 10/19/2021: Travelers from "high-risk areas" who are bound for Tacloban City must now present a negative COVID-19 test result or proof of full vaccination as a requirement for the release of the acceptance letter when applying on the Balik Tacloban website.
This is due to the escalation of Tacloban City's quarantine status from MGCQ to GCQ, as well as the release of the new quarantine classifications by the National IATF (Resolution No. 141-A Series of 2021). The list of high-risk areas can be found here.

If you're bound for Tacloban City soon, either through direct flights or land travel, you must know the new travel requirements and guidelines due to the COVID-19 pandemic to avoid delays and further inconvenience on your part. 

Note: Some information might have changed since Tacloban City has been placed again under General Community Quarantine (GCQ) classification status along with the whole Eastern Visayas Region.

In this article, individuals going to Tacloban City will know the necessary documents that must be presented upon arrival in the city since LGU Tacloban has been strict again in checkpoints and borderline control points due to the surge of new COVID-19 cases. [Related: Tacloban City recorded 112 new COVID-19 cases in one day.]
But before anything else, you must register under the BALIK TACLOBAN project to go here in Tacloban if you are a Returning Tacloban Resident (RTR).

Traveling via land or bus? You need to register for an S-Pass account. Go here for the step-by-step guide. You may also need to prepare a StaySafe.ph QR code upon entering in establishments in areas outside Tacloban City.

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What is the BALIK Tacloban project?

Before knowing the travel requirements, if you're from outside Eastern Visayas and will stay in Tacloban City, you must get a travel pass first. Just register on the  Balik Tacloban website: www.baliktacloban.tacloban.gov.ph.
The Balik Tacloban Project is under the Philippine government’s “Balik Probinsya, Bagong Pag-asa Program.” It ensures a whole-of-government action in implementing the program towards balanced regional development, sustainable employment opportunities in the countryside decongestion of Metro Manila, and improved quality of life in rural areas.

The persons who must register on the BALIK TACLOBAN website are the following individuals: Returning Tacloban Resident (RTR)/Locally Stranded Individuals (LSIs), Returning Overseas Filipino Workers and Returning Overseas Filipinos (ROFs and ROFWs), Authorized Person Outside of Residence (APOR), and transients.

Note: Tacloban-bound travelers (travelers staying in Tacloban) from high-risk areas, negative COVID-19 swab test result is required.

QR Codes of newly-arrived RTRs, ROFs/ROFWs, and APORs will be tagged for 10 days for monitoring purposes. Previously, individuals can get an acceptance letter under the BALIK TACLOBAN project through the following steps:
  1. Go to BALIK TACLOBAN website: http://www.baliktacloban.tacloban.gov.ph
  2. Fill out the registration form on the website with your correct details.
  3. Submit the result of your RT-PCR test (for non-vaccinated individuals) that should be administered within three (3) days or seventy-two (72) hours from the travel schedule.
  4. Documentary requirements (mentioned in the next section: "What are the travel requirements for going to Tacloban?").

What are the travel requirements for going to Tacloban?

Reminder: Recent Executive Order signed by the City Mayor on October 29, 2021, has ease the travel restrictions going to Tacloban City. GUIDELINES LISTED HERE MAY NOT APPLY ANYMORE but you must still adhere to the minimum public health protocols.

You must submit the following on the BALIK TACLOBAN platform together with the result of your Covid-19 Testing (RT-PCR, RAPID ANTIGEN & SALIVA TEST results) if not fully vaccinated. 

If you're fully vaccinated, you need to present a vaccination card or certificate of quarantine completion with vaccination status per the latest executive order signed by Tacloban City Mayor Alfred Romualdez on July 5, 2021.

All travelers, whether vaccinated or not, shall still follow the procedure for registration under the BALIK TACLOBAN PROJECT, including submission of requirements, arrival protocols, quarantine/isolation, and monitoring, as provided for by EO No. 2021-04-0l. [Read: RT-PCR test no longer required for fully vaccinated individuals going to Tacloban City.]

You may check other requirements here:

For Authorized Persons Outside of Residence (APORs):

  • Valid government-issued ID;
  • Official travel or work order (with itinerary in Tacloban City or any equivalent document); and
  • COVID-19 domestic vaccination card OR negative antigen test result if coming from high-risk areas.

For Returning OFWs/Overseas Filipino Workers:

  • Valid government-issued ID; and
  • Certificate of quarantine completion from Bureau of Quarantine w/ vaccination status.

For Returning Tacloban Residents:

  • Valid government-issued ID; and
  • COVID-19 domestic vaccination card OR negative antigen test result if coming from high-risk areas.

For Transients and Visitors:

  • Valid government-issued ID; and
  • COVID-19 domestic vaccination card OR negative antigen test result if coming from high-risk areas.
Note: An Acceptance Certificate/Letter of Acceptance with an imprinted Tacloban City SCAN QR Code shall be issued once you’re fully registered on the BALIK TACLOBAN website. The issuance of the Letter of Acceptance will take 1-2 working days upon submission of the application.

Documents you submitted online shall be presented upon your arrival in Tacloban City.

For individuals passing through Tacloban City:
You must coordinate with the local government unit (LGU) of your destination. You are not required to register on the BALIK TACLOBAN website and will not need to undergo COVID-19 testing. If you'll be in Tacloban for a short period, register for a Tacloban City QR Code.
For individuals within Eastern Visayas Region:
If you are from Eastern Visayas and want to go to Tacloban City, you only need to download the Tacloban City QR code app "Safe City" and register for a QR Code. Bring a valid government-issued ID to be presented at the border checkpoints.
For more information on the travel requirements and the BALIK TACLOBAN project, you may call the following hotline numbers: (+63) 920-9000-911, (+63) 977-8080-911, and (053) 888-0911.

ALL TRAVELERS to Tacloban City shall comply with the mandatory Public Health Standards against COVID-19 as follow: 

  1. Wearing of EACE MASK AND FACE SHIELD while in public places, public transportation, or in a gathering;
  2. Maintaining a distance of at least one (1) meter radius between and among persons in any setting or circumstance that will likely transmit a virus;
  3. Observing cough etiquette and proper hygiene; and
  4. Other standards are required by the competent authority. 

What to do before going to Tacloban City?

Before you depart for Tacloban City, you must prepare the hard copies of the documents you sent under the BALIK TACLOBAN project and the "Letter of Acceptance" from LGU Tacloban since it has the Tacloban City SCAN QR Code, which you need upon entering the city.
Said documents will be presented in the referral booths set up in terminals upon arrival. You may also check with LGU Tacloban for updated guidelines, if available, so you may know possible additional requirements or steps that you need before your departure to Tacloban. 

You may contact them through the following:

     Tacloban City Information Office: 0951-360-4680
     Balik Tacloban Project: baliktacloban@gmail.com
     Tacloban Safe City: 0977-808-0911/ taclobansafecity@gmail.com
     Tacloban City Government: 0920-900-091/ info@tacloban.gov.ph

Note: All travelers who have been approved and given the “Letter of Acceptance” by Tacloban City Mayor's Office, will have their QR Code tagged as LSI/APOR for 10 days upon arrival in Tacloban City.
While the mandatory quarantine is no longer in effect, the tagging of QR codes is for monitoring purposes of the travelers who have recently arrived in Tacloban City. Travelers with tagged QR Codes can be allowed to enter offices and establishments but it's within their final discretion to allow or restrict any individual who will enter their premises.
The QR Code of travelers will be automatically untagged after 10 days. Travelers who have lacking travel documents or manifesting flu-like symptoms will undergo mandatory quarantine upon arrival.

Travel Requirements for other areas in Eastern Visayas

You may check here for other travel requirements required in other points of Eastern Visayas (Region VII), based on the Department of Tourism's newest travel advisory.

Southern Leyte

         Valid ID
         Southern Leyte QR Code. Get it here
         Health Assessment upon arrival


         Pre-booking and registration
         Health Assessment upon arrival

Eastern Samar

         Valid ID
         Health Assessment upon arrival

Northern Samar

         Valid ID
         Health Assessment upon arrival

Catbalogan City

For arriving passengers staying for less than five (5) days:
         Antigen Testing (City Health Office will conduct the test upon arrival)
         Valid ID
         QR Code (Issued by the City Health Office upon Arrival)
         Heath Assessment upon arrival
For arriving passengers staying for more than five (5) days
         Antigen Testing (City Health Office will conduct the test upon arrival, and tourists shall be quarantined while waiting for the result)
         Valid ID
         QR Code (Issued by the City Health Office upon Arrival)
         Heath Assessment upon arrival
Coordination with the City IATF is needed before arrival through the following cellular numbers: 0910-800-6922, 0927-270-1516, 0927-730-1105, or 0995-644-3305. —iTacloban


iTacloban is a web-based project in Tacloban City, Philippines. We aim to provide the latest guides, news, updates, and digital content across Eastern Visayas and the Philippines. For business promotions or partnerships, you may email us at itaclobanph@gmail.com. facebook twitter email

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